MyHealthFollowup dashboard open on a tablet in a clinic

Better emails for every booking

Aesthetic,personalised automationsmade easy, so you can forget about the admin.

Which platform do you use?

Currently viewing Cliniko

Switch platforms here at any time.

Cliniko email automation

Keep Cliniko for bookings. Replace the standard email experience.

Build an email in MyHealthFollowup, choose from more than 100 ready-made designs, or import one from Mailchimp or Beefree. We add the Cliniko details and send it automatically.

Explore all Cliniko features

01

Send on booking or at any time before and after appointments

02

Choose the patients, appointments, practitioners, or locations that apply

03

Automate preparation, aftercare, reviews, rebooking, and recalls

04

Send newsletters using the marketing preferences already in Cliniko

A more considered patient experience

Same Cliniko details. An email that feels like your clinic.

These four styles can all be built from a blank canvas in our designer. Start there, choose a ready-made design, or import your own. Cliniko details are added when the email is prepared.

Explore all Cliniko featuresOpen the free email designer

Cliniko default

Standard appointment email

FromNova Skin Studio

SubjectAppointment confirmation

Dear Alex,


Thanks for booking your appointment with Nova Skin Studio. Here are all the details you need:


When

Thu, 14 May 2026 at 11:30AM AEST


Service

First visit


Practitioner

Taylor Morgan


Location

45 James Street, Brisbane


Please let us know if you have any questions.


We look forward to seeing you then.


Nova Skin Studio

Buildable from a blank canvas

Four design directions

1/4

Nova

SKIN STUDIO / QUIET CARE

14 MAY 2026
BRISBANE

Calm treatment room for the fictional Nova Skin Studio brand

APPOINTMENT CONFIRMED

A quiet moment has been set aside for you.

Hello Alex. Your first visit with Taylor is confirmed. Everything you need for a calm arrival is below.

When

Thursday 14 May, 11:30am

Treatment

First visit

Practitioner

Taylor Morgan

Studio

45 James Street, Brisbane

BEFORE WE MEET

Come as you are.

We will begin with a thoughtful consultation and shape the visit around what your skin needs.

Complete your form →

NOVA SKIN STUDIO

WITH CARE / BRISBANE

Cliniko customer story

Review requests became a natural part of the appointment journey.

Free the Qi Acupuncture sends branded review requests after the right Cliniko appointments. Once those emails became consistent, the clinic saw a clear lift in new Google reviews.

A useful email, sent at the right moment, gave more patients a gentle reminder to share their experience.

Free the Qi Acupuncture, Brisbane

Straightforward Cliniko pricing

Start free for 30 days. Plans begin at $8 AUD per month.

Pricing is based on active Cliniko practitioners. Every plan includes templates, automations, campaigns, test sends, and message history.

Built around your Cliniko workflow

Patient preferences and delivery checks stay part of the process.

Read our security approach

Cliniko stays central

Your team continues to manage bookings and patient information in Cliniko.

Marketing preferences are respected

Campaign audiences use Cliniko preferences, include an unsubscribe link, and synchronise campaign opt-outs.

Appointments are checked again

Before an automation sends, current appointment details are checked so cancelled or changed bookings can be handled safely.

Cliniko questions

The short version, before you start.

Does MyHealthFollowup replace Cliniko?

No. Cliniko continues to manage your appointments and patient information. MyHealthFollowup adds branded emails, timing rules, campaigns, and delivery history around it.

Do I need Zapier?

No. MyHealthFollowup connects directly to Cliniko, so you can choose triggers, timing, and filters without maintaining a separate Zapier workflow.

Do I need to design an email from scratch?

No. Use the drag-and-drop designer, choose from more than 100 ready-made designs, use the simple editor, or import a finished template from Mailchimp, Beefree, or another builder.

Can I send newsletters?

Yes. Campaign audiences use Cliniko marketing preferences and every campaign includes an unsubscribe link. Campaign opt-outs are synchronised back to Cliniko.

Ready when your clinic is

Connect Cliniko, send yourself a test, and turn it on when you are ready.

Start 30-day free trial