01
Sync the audience
Bring across patient names, email addresses, and Cliniko marketing preferences so eligible patients are clear before you write.
Cliniko email campaigns
Send clinic newsletters to the right Cliniko patients.
Sync opted-in patients, choose a relevant audience, use one of your saved email templates, and send or schedule a clinic update without maintaining a second patient list.
Campaign audience
Synced from Cliniko
West EndAcupunctureUpcoming visit
| Patient | Consent | Match | Location |
|---|---|---|---|
| Alex Morgan | Opted in | Physio | Brisbane |
| Jamie Lee | Opted in | Acupuncture | West End |
| Taylor Singh | Not opted in | Massage | Brisbane |
| Casey Brown | Opted in | Review follow-up | New Farm |
Showing a preview of the matching audience
Refresh audienceA clear campaign workflow
From Cliniko preferences to a finished campaign.
02
Choose who it is for
Send to all eligible patients or narrow the audience by location, practitioner, appointment type, medical alert, or an upcoming appointment.
03
Preview and send
Choose a saved template, add inbox preview text, refresh the matching audience, send a test, then send now or schedule for later.
04
See what happened
Review delivery, bounces, opens, clicks, and unsubscribes without leaving the clinic dashboard.
Useful audience filters
Avoid sending every update to everyone.
Refresh the matching audience before saving a draft so you can see which patients fit the current filters.
Clinic locations
Practitioners
Appointment types
Medical alerts
Upcoming appointments
Patient search and consent status
Consent-aware by design
Campaigns are for careful clinic communication, not cold outreach.
Clinics remain responsible for the content, consent, audience, professional obligations, and legal basis for each campaign. MyHealthFollowup puts the checks and records close to the send.
Read acceptable useOnly patients marked as accepting marketing email are eligible by default
Every campaign includes an unsubscribe link
Unsubscribes stop future campaign sends and are synced to Cliniko when possible
Bounces and complaints suppress unsafe future sends
Recipient and sending limits are shown before a campaign is released
A second confirmation appears when campaigns are sent close together
Sensible campaign ideas
Useful reasons to contact an opted-in audience.
Clinic opening hours or holiday notices
Patient education and useful health information
New practitioner or service announcements
Changes that affect a particular location or patient group
Community events and clinic news
Carefully targeted re-engagement for opted-in patients
Automations and Campaigns together