MyHealthFollowup dashboard open on a tablet in a clinic

About MyHealthFollowup

A practical email tool built around the way clinics already use Cliniko.

MyHealthFollowup is an Australian-owned product for clinics that want better-looking, more useful patient emails without taking on another complicated marketing system.

Why it exists

Clinic emails should be useful, recognisable, and easy to keep running.

MyHealthFollowup began with a simple problem: clinics could build polished emails in tools like Mailchimp, but connecting those designs to the right Cliniko appointment often meant exports, duplicated lists, or a fragile Zapier workflow.

The product now brings templates, appointment automations, follow-ups, recalls, review requests, and consent-aware Campaigns into one clinic-friendly dashboard. Cliniko remains where the clinic manages appointments and patient records.

It is already used for real clinic communication in Australia and is listed in Cliniko's connected apps directory.

View the Cliniko connected app listing

Product principles

Less setup theatre. More control over the email that actually sends.

Keep Cliniko central

Clinics should not need to duplicate appointment and patient workflows just to send a better email.

Make the first test easy

A clinic can connect, choose a template, preview real details, and send itself a test before turning anything on.

Keep pricing practical

Plans start at $8 AUD per month and scale with active practitioners rather than hiding core features behind add-ons.

Build around clinic control

The clinic chooses the content, timing, audience, sender, and rules. Message history makes the result visible.

Built and operated in Australia

You can see who is behind the product and contact a real person.

William Lake

Founder, MyHealthFollowup

MYHEALTHFOLLOWUP is a registered Australian business operated by William Douglas Lake, ABN 72 581 872 067.

Try it with your own clinic details

Connect Cliniko and send yourself a real test before deciding.